Totsy Consumer Complaints All Reviews

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Totsy Reviews

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  • Twice disappointed

    The first time I ordered from Totsy, my order was lost for 6 weeks. They gave me a $20 credit, so I thought I would try them again. I ordered a pair of shoes for my daughter. The right shoe was a size 9 and the left shoe a size 8. Of course the shoe was no longer in stock. They gave me a $10 credit this time, but don't think it is worth the hassle. On the flip side, their customer service department was very friendly and courteous. More...
    (Delivery Services)
    hatt22's Picture   hatt22    0 Comments   Comments
  • Less than happy

    I have ordered several times from Totsy. While their products are cute and priced fairly, their customer service leaves a lot to be desired. I placed an order, indicating shipment to my home.Only after the order was completed was I told the shipping date was in 28 days. A problem since I was leaving on a trip in 23 days. I tried emailing 3 times to change the shipping address and never heard back from them. No phone contact to be found. Luckily, the order arrived the day before departure. I have no problem with an extended ship date...Just don't tell me about it after I've placed... More...
    (Parenting, Nannies, Babies, Family)
    psquared52's Picture   psquared52    0 Comments   Comments
  • Shipping issues

    I really wish i would have read all these reviews regarding the shipping for Totsy before i placed my order. It has been 3 weeks and my order still says pending. I have emailed them and I just got one of those computer generated responses that basically said read our shipping policy! I order some shoes for my little girl and now I am afraid that not only will she not be able to fit them but the winter season may be over by the time they get here. Considering some of you have been waiting months to get your orders, I am very disappointed! I was just so excited to not have to pay $50.00 a... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Tifonly's Picture   Tifonly    0 Comments   Comments


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