Totsy Complaint

Totsy Complaint

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Pathetic Shipping Times...don't warn you before you buy!


I ordered shower gifts for a baby shower from Totsy on September 17 for a shower on October 13...should be plenty of time to receive. Prices were fantastic during their Mud Pie sale, but the items just shipped yesterday (10/11/12)...another words....they won't be here in time for the shower. It's insane something could take almost a month before it is shipped. I emailed their customer service on 10/8/12 (the estimated ship date...which of course they don't put until after you've placed your order) to inquire about when it would ship. They say they will respond In 24 hours...today is 10/12/12...still no response. I checked their website in my orders and it did finally ship yesterday. Ridiculous. I won't order from here or refer anyone again.


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