Totsy Complaint

Totsy Complaint

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I purchased a deal via plumdistrict. The thing that I didn't realize is that totsy automatically stick new customers with a free shipping code which does not expire until 30 days after first registering. Totsy does not allow customer to use more than one promotional code and since they stick you with the free ship code, I couldn't use my voucher from Plum. I was planning to purchase some small stocking stuffer(s) for one of my nieces or nephews. I contacted Totsy as well as PD. Totsy took over 2 weeks to come back with an actual reply(excluding the initial automated) to tell me they cannot remove the shipping code(I call BS) and there was nothing they can do except for me to wait for the shipping code to expire then use my voucher, which will be past xmas. If they have listed this as part of the fine print on Pum, I would have never purchased the deal.

Oh also read up on the Totsy reviews, there are many many many dissatisfied customers. Just wish I read them before I purchased the voucher.


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