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Totsy Complaint - The worst online shopping experience
Totsy Complaint

Totsy Complaint


The worst online shopping experience

This company is the worst for online shopping. I ordered a few hair accessories for my daughter, a pair of shoes and a jacket. First I has to call them like 4 times to get the status of my order. It took around 3 weeks for the items to arrive. One of the items was not included as they told me they don't have it in stock. The other items are so low quality, they don't look anything like the pictures. The hair accessories look and feel so cheap like a 99 cents item, I paid like $4 per each of them. The sizes are confusing, I ordered a hat for a toddler girl and they sent me a baby size hat. I also ordered a jacket for me, I followed their size chart but the jacket is too small so their size charts can't be trusted. In overall this has been a bad experience for me and I will never, ever order anything from Totsy again.

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