Totsy Complaint

Totsy Complaint


Totsy: WORSE Customer service - Kids Clothing

I thought they had great deals on this site but they have WORSE customer service I have ever experienced .I called/emailed in because I made an order at the beginning of the month and on my account it still says pending. The customer service was rude and basically told me it was the postoffices and maufactures fault and never tried to do anything to help the situation. After twenty mins on the phone with a supervisor she finally asked me if I wanted her to see if there was any info on the shipping. I will never order from them again. Customer service like that will kill the business fast.

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