Totsy Complaint

Totsy Complaint

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Totsy misrepresentation of sizes!


I recently bought 4 pairs of shoes in my size and when they were delivered 3 of the pairs didn't even fit on my feet! I have never had this problem with any brand of shoes in my size (and I wear shoes from many brands: Target brands, Naturalizer, Nike and shoes from Macy's) My sister who wears shoes 2 sizes smaller than me tried them on and they fit her! If you want to buy from this site you might want to consider ordering 2 sizes larger! I also bought a bra and panty set that claimed to be a size 40D, (which is larger than my actual size a 38D) but when I tried it on it did not fit. The cup sizes were definitely a C cup, maybe even smaller!

Also there was a no return policy. I contacted the company and they said as a courtesy, because I was a first time customer, I could pay for return shipping and receive credit in the store. But I'd also have to pay for shipping on my next purchase! So, I'd end up losing a ton of money in shipping, almost the entire cost of my order! I decided I'd just keep the products and cut my losses.


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