Totsy Support Ticket

charged for order I didn't place

Created By: SavvyNoodle's Picture SavvyNoodle Last Reply: SavvyNoodle's Picture SavvyNoodle
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 0

Hi, I recently noticed a $24 charge on my credit card statement from Totsy dated November 2012. I did NOT place any orders with Totsy, nor have I received any. I've emailed and tried calling them. The phone number doesn't work that their customer service emailed me. Now I receive only automated emails saying they received my email, but no response and no ability to talk with a person to resolve the issue. I would like to speak with someone at Totsy directly to take care of this. Thanks.


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